Last updated: June 2025 · Applies to all registered players in the Philippines
This Privacy Policy explains how swerte win collects, uses, stores, and protects the personal information of players who register and use the platform at swertewin.org. It applies to all Filipino players and anyone who accesses the platform from the Philippines, whether through a desktop browser or a mobile device. By creating an account or continuing to use the platform, you confirm that you have read and understood this policy and that you consent to the practices described here.
We are committed to handling your personal data responsibly and in accordance with applicable data protection laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy is written in plain language so that every player can clearly understand what information we collect, why we collect it, and how it is used. If you have any questions about this policy, you can reach our support team at [email protected].
swerte win may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the date at the top of this page. We encourage you to review this policy periodically so you are always informed about how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy.
When you register an account with swerte win, we collect the personal information you provide during the sign-up process. This includes your full name, date of birth, email address, mobile number, and any government-issued identification details required to verify your identity in compliance with Philippine regulations. We collect this information because it is necessary to create and manage your account, process your transactions in Philippine pesos, and ensure that only eligible players have access to the platform.
When you use the platform, we also automatically collect certain technical information about your device and how you interact with our services. This includes your IP address, browser type, operating system, device identifiers, pages visited, time spent on each page, and the actions you take within the platform. This technical data helps us improve the performance and security of the platform, detect unusual activity, and ensure a smooth experience for all Filipino players whether they are on mobile or desktop.
If you contact our support team, we will retain records of that communication, including the content of your messages and any information you provide to help resolve your query. We may also collect information when you participate in promotions, surveys, or other activities on the platform. In all cases, we only collect the minimum amount of personal data necessary for the specific purpose, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
The personal information we collect is used primarily to operate and maintain your account, process deposits and withdrawals in PHP, verify your identity, and deliver the gaming services you have signed up for. Without this information, we would not be able to provide you with a safe and functional platform experience. Every piece of data we collect has a clear and legitimate purpose tied directly to the services we offer to players across the Philippines.
We also use your data to communicate with you about your account, including transaction confirmations, security alerts, and responses to your support enquiries. From time to time, we may send you information about promotions or platform updates that we believe are relevant to you. You can opt out of marketing communications at any time by contacting our support team at [email protected], and opting out will not affect your ability to use the platform or receive essential account-related messages.
Your data is used to monitor platform activity for fraud prevention, responsible gaming compliance, and the detection of any behaviour that may violate our Terms and Conditions. We analyse usage patterns to improve the platform's features, fix technical issues, and make the overall experience better for all players. We may also use aggregated, anonymised data for internal reporting and analytics, but this data cannot be used to identify any individual player.
swerte win does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is yours, and we treat it with the respect it deserves. We only share your information with third parties in the specific and limited circumstances described in this section, and always with appropriate safeguards in place to protect your privacy.
We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers. These third parties are contractually required to handle your data securely, to use it only for the specific purpose for which it was shared, and to comply with applicable data protection laws. We carefully vet all service providers before engaging them and regularly review their data handling practices.
We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if we believe in good faith that such disclosure is necessary to protect the rights, safety, or property of swerte win, our players, or the public. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance if this occurs.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Certain categories of data, such as transaction records and identity verification documents, may be retained for longer periods to comply with anti-money laundering regulations and other legal obligations. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retention schedule.
swerte win uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using SSL/TLS technology, secure server infrastructure, access controls that limit who within our organisation can view your data, and regular security audits. We take the security of your personal data seriously and continuously review and update our security practices to address emerging threats.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure by choosing a strong password, not sharing your login credentials with anyone, and logging out of your account when using a shared or public device. If you ever suspect that your account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your account.
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is being collected and used, which is the purpose of this Privacy Policy. You also have the right to access the personal data we hold about you, to request corrections if any of that data is inaccurate or incomplete, and to request the deletion of your data in certain circumstances. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond as promptly as possible.
You have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw your consent to any processing that is based on consent, at any time. Withdrawing consent will not affect the lawfulness of any processing that took place before the withdrawal. Please note that some processing of your data is necessary for us to fulfil our legal obligations or to provide you with the services you have requested, and withdrawing consent for such processing may affect your ability to use certain features of the platform.
If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so that we have the opportunity to address your concern directly and promptly. swerte win is committed to resolving all data privacy concerns fairly and transparently, and we take every complaint seriously as part of our ongoing commitment to protecting the privacy of all players in the Philippines.
Read the full rules that govern your use of the swerte win platform.
Read TermsTools and guidance to help you stay in control of your gaming activity.
Learn MoreYour privacy is protected every step of the way. Join thousands of Filipino players on swerte win and enjoy a safe, mobile-friendly gaming experience built for the Philippines.